Privacy Policy

Introduction

Welcome to https://christian-marriage-counseling-mesa-az.couplesresilience.com (hereafter referred to as “the Company,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in compliance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado Privacy Act (CPA), Colorado, USA
Utah Consumer Privacy Act (UCPA), Utah, USA
Connecticut Data Privacy Act (CTDPA), Connecticut, USA
Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://christian-marriage-counseling-mesa-az.couplesresilience.com
Any mobile applications or services offered by us
Interactive features and services on our platforms
All communications sent from or on behalf of the Company, including newsletters, emails, phone calls, and text messages (SMS)

Please note that this policy does not cover third-party websites, apps, products, or services accessible through links on our platform. These entities have their own privacy policies, which we encourage you to review before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users and handle personal data when:

You sign up as an authorized user for our applications and services
You visit or navigate through our websites linked to this policy
You engage with our communications, such as newsletters, emails, calls, or texts/SMS from the Company

Personal Data Collection

We collect several types of personal data to enhance your experience and provide tailored services:

Account Information: Details required to create and manage your user account.
Payment Information: Credit card details and billing addresses for processing payments.
Financial Information: Records of transactions, including purchase history and payment methods.
Purchase Information: Data related to products or services you have purchased from us.
Mobile Device Identifiers: Unique device identifiers and mobile app data.
Location Data: Geolocation information when you use our location-based services.
Feedback: Responses, comments, and reviews provided by users.
Social Media Information: Details obtained through social media integrations or shares.
Product Information: Preferences, interactions, and feedback about our products.

We collect this data through various means, including direct user input, tracking technologies, analytics tools, and third-party providers.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience. We use cookies for:

Strictly Necessary: Functions critical for our websites’ basic functionality.
Preferences: Customizing your user experience based on preferences.
Analytics: Tracking website usage and performance metrics.

Users can manage their cookie preferences through our Cookie Manager, allowing control over non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or for legitimate business interests. Once the data is no longer needed for these purposes, we delete or anonymize it securely.

Security Measures

The Company employs robust security measures to protect your personal data:

Encryption: We use encryption protocols to secure data during transmission and storage.
Access Controls: Only authorized personnel have access to sensitive information.
Regular Audits: Our systems are regularly audited for security vulnerabilities.
Training: Employees undergo training on data protection best practices.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it and notify affected parents or guardians.

Your Rights (Depending on your location)

Your privacy is protected by various laws, and you may have specific rights regarding your personal data:

Access: The right to request access to the personal information we hold about you.
Rectification: The right to rectify or update inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
Restriction: The right to limit the processing of your personal data in specific situations.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for specific or direct marketing purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data privacy rights.

To exercise these rights, please contact our Data Privacy Team using the details provided below. We will respond to your requests as quickly as possible and within legal timeframes.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on our website with a notification email sent to registered users. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any questions, requests for data access or deletion, or to exercise your privacy rights, please contact us:

Email: contact@christian-marriage-counseling-mesa-az.couplesresilience.com
Mail: [Provide the Company’s physical address]

We appreciate your trust in our services, and we are committed to protecting your privacy throughout your interaction with the Company.